DocsData retention ▾
IntroductionQuickstartAuthenticationSending emailDomainsAPI keysSMTP relayWebhooksTemplatesBroadcastsAudiences & contactsSuppression listOpen & click trackingReceiving emailInboxIP warm-upDeliverabilityAnalytics & logsLimits & errorsData retentionEmailsDomainsAPI keysAudiences & contactsBroadcastsTemplatesWebhooksSuppressionsReceivingMetrics
Reference
Data retention
How long Mailvina keeps sent and received email, events, logs and metrics.
Mailvina keeps email data for at most 30 days on every plan. After that it is deleted automatically and can’t be recovered. Full policy: Data Retention Policy.
| Data | Kept for |
|---|---|
| Email content (subject, bodies, attachments) | Your plan’s retention period: Free 3 days, Pro 7 days, Scale and Enterprise 30 days |
| Email records, recipients, status and events | 30 days |
| Received email (Emails → Receiving) | Your plan’s retention period |
| Inbox conversations | Until you delete them, within your Inbox storage |
| Webhook delivery attempts | 30 days |
| Suppression list | Until you remove the address |
| Metrics (daily counts, no personal data) | Kept, so all-time analytics stay accurate |
Keeping longer history
Subscribe a webhook to the events you care about and store them in your own database. You then decide how long to keep them.
Metrics after 30 days
Before email records are deleted, Mailvina adds them to daily totals per domain, sending IP and broadcast. The Metrics page and GET /metrics combine these totals with recent emails, so numbers don’t drop when old emails are deleted. Individual emails older than 30 days can’t be looked up.