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Inbox
Read and reply to mail sent to your domains in conversations. Included on paid plans, with storage limits.
The Inbox is a mail client inside the dashboard for your receiving domains. Messages are grouped into conversations; your team can read, star, archive and reply. Replies are sent through Mailvina from the address the customer wrote to, signed with DKIM and tracked like any other email.
How it differs from Receiving
| Emails → Receiving | Inbox | |
|---|---|---|
| Purpose | A log of everything received, for apps and webhooks | Reading and replying, like a mailbox |
| Kept for | Your plan’s retention period, at most 30 days | Until you delete it, within your storage |
| Plans | All plans | Pro, Scale and Enterprise |
Storage
Each plan includes Inbox storage (Pro 2 GB, Scale 20 GB, Enterprise 100 GB by default). The size of the original message, attachments included, counts. When storage is full, new mail is still received and listed under Receiving, but isn’t added to the Inbox until you free up space by deleting conversations.
Replying
You can reply when the address the message was sent to is on a domain verified for sending. Replies count against your transactional email quota.